Agenda

Learning from covid-19 to re-centre patient safety across health and social care




10 Nov

Recovery and Reset: Harnessing opportunities from the crisis response to enhance patient care
 09.00 - 09.15

Chair’s opening remarks

Speaker:

Shaun Lintern
Patient Safety Congress Chair and Health Correspondent, The Independent

 09.15 - 09.50

Sustaining safety in times of crisis: Lessons from covid-19

  • Evaluate the health system’s ongoing response to the pandemic and patient safety during the crisis
  • Find out how critical care units developed new ways of working to continue care for covid-19 patients whilst also resuming elective care services
  • Gain insight into the safety gaps and challenges that still remain as well as innovation opportunities that can be harnessed and its impact on the whole system
  • Hear examples from other countries and find out what approaches they adopted to maintain safety practice and non-covid-19 related care during the pandemic

Speakers:

Elaine Thorpe
Critical Care Matron, University College London Hospitals NHS FT

Professor Geoff Bellingan
Medical Director, University College London Hospitals NHS FT

John Welch
Consultant Nurse, Critical Care & Critical Care Outreach, University College London Hospitals NHS FT
Dr David Konrad
Managing Director, Perioperative Medicine and Intensive Care, Karolinska University Hospital

 09.50 - 10.00

Live Q&A with panel

 10.00 - 10.10

Short break and session change

 10.10 - 10.45

Innovation in assessing and managing patients in the community with suspected covid19

  • Gain insight into national guidance to detect the early deterioration of patients with covid-19 in the community
  • Hear examples of trusts piloting the virtual ward model and learn how this ‘new norm’ enables patient autonomy and selfmanagement
  • Discuss strategies to ensure patient safety is sustained in a virtual setting and symptoms are not overlooked

Speakers:

Dr John Caldwell
Covid-19 patient, GP and North West Coast Regional Clinical Lead, Covid Oximetry@Home

Dr Matt Inada-Kim
Acute Physician, Royal Hampshire County Hospital and National Clinical Lead, Deterioration/Sepsis, NHS England and NHS Improvement

Dr Matthew J Knight
Consultant Respiratory Physician, West Hertfordshire Hospitals NHS Trust

Dr Kuldhir Johal
Vice Chair of Governing Body, NHS Hillingdon CCG

Dr Caroline O’Keeffe
GP Partner and Clinical Director, Camrose Gillies and Hackwood Partnership

Dr Tara Sood
Consultant Emergency Medicine, Royal Free London NHS FT

 10:45 - 10:55

Live Q&A with panel

 10:55 - 11.05

Short break and session change

 11:05 - 11.40

Sustaining continuity of care and rehabilitation to drive recovery for long covid patients

  • Learn about ‘Your COVID Recovery’ - the first global online rehab service which supports patient recovery
  • Address the importance of providing ongoing physical and mental health support for patients with long covid symptoms at home and in the community
  • Gain insight into the new guidelines being developed by the Royal College of Surgeons on the persistent effects of long covid

Speakers:

Dr Jake Suett
Anaesthetist and Intensive Care Doctor, Queen Elizabeth Hospital

Professor Sally Singh
Head of Pulmonary and Cardiac Rehabilitation, University Hospitals of Leicester NHS Trust

Dr Gail Allsopp
Clinical Lead for Clinical Policy, Royal College of General Practitioners

 11:40 - 11:50

Live Q&A with panel

 11:50 - 12:00

Short break and session change

 12:00 - 12:50

Closing Keynote
My journey from Apartheid to Freedom: Harnessing experiences to strengthen personalised care in the NHS

  • Hear from Chris Lubbe, activist and former bodyguard to Nelson Mandela on his experiences resisting the system of apartheid and struggle against discrimination
  • Find out how Chris is using his experiences to help deliver enhanced personalised care
  • Learn what actions you can take to bring about change in your organisations to develop a truly caring NHS

Speakers:

Chris Lubbe
Activist, Inspirational Speaker and former bodyguard to Nelson Mandela

 12:50

End of live sessions

Chat room remains open and 1-2-1 meetings take place



11 Nov

Learning from error: Spearheading a preventative approach to patient safety risks
 09.00 - 09.15

Chair’s opening remarks

Speakers:

Susanna Stanford
Patient Representative

 09.15 - 09.50

First do no harm: Actioning recommendations from the Cumberlege review

  • Hear from patients who have suffered physical and psychological harm from unsafe medicines and medical devices
  • Gain further insight into the issues and challenges faced by the system in relation to ensuring patient safety
  • Learn how partners in the healthcare system are working to adopt a joint approach to embed patient safety at all levels
  • Find out what actions are required to improve patient safety in the future and what you can do to implement these changes

Speakers:

Baroness Julia Cumberlege
Chair, The Independent Medicines and Medical Devices Safety Review

Susan Morgan
Patient Representative

Jo Gander
Clinical and Product Assurance Director, NHS Supply Chain

Dr Aidan Fowler
National Director for Patient Safety, NHS England and NHS Improvement

In association with NHS Supply Chain

 09.50 - 10.00

Live Q&A with panel

 10.00 - 10.10

Short break and session change

 10.10 - 10.45

Supporting patients and families after unsafe care: The impact of good engagement when things go wrong

  • Gain insight into the long-term impacts of good engagement on both patients and the system
  • Learn how you can implement duty of candour compassionately
  • Find out how to engage patients and families in incident investigations

Speakers:

Joanne Hughes
Patient Safety Campaigner

Peter Walsh
Chief Executive, Action against Medical Accidents (AvMA)

Rosi Reed
Making Families Count

 10:45 - 10:55

Live Q&A with panel

 10:55 - 11.05

Short break and session change

 11:05 - 11:40

Avoiding the avoidable: Improving the way we learn from adverse events

  • Find out what organisational culture and executive behaviour is required for safety II to become a reality
  • Address the importance of expert opinion and the value of balanced independent and internal resources in an investigation process
  • Learn about the value of a structured patient expert communication process

Speakers:

Philip Taylor
Chief Product Officer, RLDatix

Peter Walsh
Chief Executive, Action against Medical Accidents (AvMA)

Alison Philips
Patient Representative

In association with RLDatix

 11:40 - 11:50

Live Q&A with panel

 11:40 - 11:50

Short break and session change

 11:50 - 12:30

Interactive Discussion Group - (Please note this session is invite-only)

Embedding patient safety at leadership level In association with BD

 12.30

End of live sessions

Chat room remains open and 1-2-1 meetings take place



12 Nov

Empowering our existing workforce: Enhancing staff experience and performance
 09.00 - 09.15

Chair’s opening remarks

Speakers:

Shaun Lintern
Patient Safety Congress Chair and Health Correspondent, The Independent

In association with BD

 09.15 - 09.50

Challenging systemic racism: A driving factor behind the disproportionate impact of covid-19 on BAME communities

  • Explore the link between racial discrimination in the NHS and the unequal impact of covid-19 on BAME groups
  • Gain insight into the NHS Race and Health Observatory and find out what analysis and recommendations it will offer to improve outcomes for patients, communities and staff
  • Take back key recommendations from GMC research and reports on inclusive leadership and fitness to practise processes for BAME doctors
  • Hear examples from trusts that have embraced difficult conversations around race and equity in pursuit of making real progress

Speakers:

Dr Habib Naqvi
Director, NHS Race and Health Observatory

Ruth Colville
Senior Project Manager, HUTH Improvement Programme, Hull University Teaching Hospitals NHS Trust

Anthony Omo
General Counsel and Director of Fitness to Practise, General Medical Council

In association with General Medical Council

 09.50 - 10.00

Live Q&A with panel

 10.00 - 10.10

Short break and session change

 10.10 - 10.45

Re-imagining care through digital transformation to build a smarter and unified NHS

  • Gain insight into the role of TrakCare EPR within NHS Scotland and find out how it has played a major role in improving care delivery by providing a joined-up service for the population
  • Hear examples of how TrakCare has streamlined patient services leading to faster diagnosis and treatment while enhancing patient safety during covid-19
  • Take back best practice examples from trusts that have responded to patient needs by embedding remote consultations into their digital strategy
  • Find out how you can prepare and support your workforce for digital transformation

Speakers:

Dr John Payne
Consultant Transplant Cardiologist and Clinical Safety Adviser – Scotland, InterSystems

Dr Paul Leonard
ED Physician and eHealth Clinical Lead, NHS Lothian

In association withInterSystems

 10:45 - 10:55

Live Q&A with panel

 10:55 - 11.05

Short break and session change

 11:05 - 11.40

Caring for our caregivers: Rolling out an effective wellbeing plan to support long-term staff needs

  • Address the unique challenges covid-19 has presented for staff
  • Hear successful examples from organisations that have created a safe working environment where staff feel valued
  • Take back successful strategies used during other crisis situations and learn how you can apply them to support your workforce

Speakers:

Professor Prathiba Chitsabesan
Consultant Child and Adolescent Psychiatrist, Pennine Care NHS FT and Visiting Professor, Manchester Metropolitan University

Jenny Allen
Director of Workforce, OD & System Development, Leeds Community Healthcare NHS Trust and Leeds GP Confederation

Lynda Mizen
Fertility Counsellor, Wales Fertility Institute, Swansea Bay University Health Board

Alexandra Blohm
Head of Supporting a Profession Under Pressure Programme, General Medical Council

In association with General Medical Council

 11:40 - 11:50

Live Q&A with panel

 11:50 - 12:00

Short break and session change

 12:00 - 12:35

Taking safety on board: Walking the talk as a transparent, compassionate leader

  • Discuss the board’s core roles in patient safety including developing strategy, ensuring accountability and shaping culture
  • Gain insight into the ways covid19 has challenged effective leadership
  • Learn how you can breakdown hierarchies and encourage leadership at all levels to drive change from the ground-up
  • Hear examples from leaders that have embedded the principles of a safety culture across their organisations and the impact this has had on patient care

Speakers:

The Rt Hon Jeremy Hunt MP
Chair, Health and Social Care Committee

Joe Rafferty
Chief Executive, Mersey Care NHS FT

Sir David Dalton
Former Chief Executive, Salford Royal FT

Mike Fairbourn
Patient Safety Chairman, Association of British HealthTech Industries and VP & General Manager (UK & I) BD

In association with BD

 12:35 - 12:45

Live Q&A with panel

  12:40

End of live sessions

Chat room remains open and 1-2-1 meetings take place

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